Industries · Law firms
Client confidentiality is an IT setting as well as an ethical duty.
Encrypted devices, controlled access, audited sign-ins and email that can’t be spoofed, documented so you can show it.
Confidentiality · Access control · Evidence
What’s different here
A breach at a law firm is a professional matter, not only a technical one.
Client files, privileged email and wire instructions are the targets, and the duty to protect them is yours.
Privilege lives in email
Wire fraud targets closings
Access by matter
Court, home, office
The obligation
Reasonable efforts, and the evidence that you made them.
ABA Model Rule 1.6(c) asks lawyers to “make reasonable efforts to prevent the inadvertent or unauthorized disclosure of, or unauthorized access to, information relating to the representation of a client.” The comments to Rule 1.1 add a duty to keep up with the benefits and risks of relevant technology.
What counts as reasonable is for you and your state bar’s rules to decide. What we provide is the technical side: encryption, multi-factor authentication, controlled and reviewed access, email authentication, tested backups, and a written record of all of it.
We also give every firm a simple rule for wire instructions: a changed bank detail is confirmed by a phone call to a number you already had, never the one in the email.
Source: American Bar Association, Model Rule 1.6, Confidentiality of Information. Your state’s version of the rules governs.
We support your compliance program with the controls and the evidence. We don’t certify compliance, and we’re not your attorney.
The calendar
Confidentiality doesn’t take a season off.
The controls run every day. These are the moments they matter most.
New matter
Access set
The right people, and only them, on the client’s files.
Closing
Wires confirmed
Bank details confirmed by phone, never by reply.
Staff change
Access ended
Within four business hours of someone leaving.
Every quarter
Access reviewed
Who can reach what, checked and signed off.
What we set up
Built into the Secured plan, and documented.
Every item below is part of Secured, with the evidence kept for whoever asks.
- Multi-factor authentication on email, document systems and remote access.
- Full-disk encryption on every laptop and phone that holds client data.
- Access reviewed every quarter, with a record of who approved what.
- Audited sign-ins, with risky sign-ins flagged and reviewed.
- SPF, DKIM and DMARC enforced, so nobody can send email as your firm.
- Backups restore-tested monthly, including the document store.
- Offboarding within four business hours, every account, every time.
- A monthly report you can show a client or an insurer.
A price example
A 12-person office on Secured: from $2,100 a month.
12 people × $175, the published floor. Month to month, unlimited remote support, and everything on this page included. Your number comes from a 20-minute review and holds after you sign.
Monthly floor, Secured
12 people× $175
$2,100 / month
Month to month. $750 monthly minimum. About 10% less with a twelve-month commitment.
Check it yourself first
Two free checks, no email required.
Questions
Straight answers.
Do you work with our practice management software?
Can clients ask what we do to protect their data?
Is email encryption enough?
Get started
Talk to an engineer, not a salesperson.
1‑855‑OPSWORQ855‑677‑9677 · Mon–Fri, 8am–5pm ET
If the business has stopped, call. Don’t use the form.
Pick a time (opens in a new tab) for a 20-minute review of what you run, or write to us and a person replies within one business day. Then a written quote with a start date on it.