OPSWORQ

Co‑managed IT

Your IT person, with a whole team behind them.

For businesses that already have someone in-house. We add the tools, the depth and the cover, so your person works on what moves the business instead of firefighting alone.

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Your person stays in charge · The split in writing · Cover when they’re out

A row of new laptops lined up on a bench, ready to be set up.

What we add

The depth one person can’t have alone.

Monitoring and patching

Every device watched around the clock and patched on a written clock, with the reports your person can use.

The security stack

Detection and response with every alert triaged, email security, multi-factor and dark web monitoring.

Backup that’s proven

Monitored backups, restored and opened on a schedule, and a written recovery plan.

Senior engineers to call

Network, server, cloud and security engineers to escalate to, instead of a forum at midnight.

Projects

Migrations, upgrades, moves and new sites, planned and delivered alongside your person.

Cover when they’re out

Holidays, sick days and departures, covered by people who already know the environment.

How it starts

Agree the split. Then run it together.

The work is divided before we start, written down and reviewed every quarter. Your person stays in charge of the environment; we make sure they never carry it alone.

  1. 01

    Meet your person

    What they own, what keeps them up at night, and what they never get to.

  2. 02

    Write the split

    Who does what, who decides what, and how work is handed back and forth.

  3. 03

    Switch the tools on

    Monitoring live the day you say yes; the rest in order, checked against the list.

  4. 04

    Review every quarter

    What worked, what changed, and whether the split still fits.

A common split (written per client)
AreaYour IT personOpsWorq
Day-to-day help for staffLeadsBacks up, and covers when they’re out
Monitoring and patchingSees every reportRuns it, on a written clock
Security alertsTold of anything that mattersTriages every alert
Backups and restore testsSigns off the resultsRuns and records them
ProjectsOwns the prioritiesPlans and delivers, alongside
DocumentationSharedKept current to the 3am test

Questions

Straight answers.

Are you trying to replace our IT person?
No. Co-managed IT exists to make your person more effective and less alone: the tools, the depth and the cover they can’t have on their own.
Who decides who does what?
You do, with us, before we start. The split is written down per client and reviewed every quarter, so nothing is assumed and nothing is missed.
Who holds the admin passwords?
You do. Credentials live in a shared vault in your name, and every change we make is logged in the ticket history your person can see.
What happens if our IT person leaves?
Nothing waits for a handover meeting. We already know the environment, the documentation is current, and we can take on more of the work the same week.
How is co-managed IT priced?
Quoted per client, because the split is different every time. Our rates and terms.

Get started

Bring your IT person to the first call.

1‑855‑OPSWORQ

855‑677‑9677 · Mon–Fri, 8am–5pm ET

If the business has stopped, call. Don’t use the form.

Twenty minutes with an engineer. A person replies within one business day.

What’s it about? Select all that apply.

A sentence is plenty.

A person replies within one business day. Nothing is sold, and you’re not added to a mailing list.

Prefer to talk? Pick a time for a 20‑minute call (opens in a new tab) Or call 1‑855‑OPSWORQ.

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